Login Problem

I'm trying to reset my password. I get as far as receiving the "Pasword Reset Request" email: when I click on the link within I get a BCDB screen that tells me a new password has been emailed - but no email turns up.

Peterhale

PS: I tried sending this message via the "contact us" tab, but the CAPTCHA kept failing me!

OK, let me see whart I can do. This may take a while Sorry Peter! I am trying!

Still no change - I get the "Reset" email, and when I click on Reset Password I get a page telling me a new password has been emailed, but no password email arrives.

I'm not able to log in either. When I tried to log in with my old password, I got an "incorrect password" message. Nothing about how to reset my password. I got the same result with 3 different browsers, Opera, Google Chrome, and Internet Explorer. So I tried setting up a new account using my other e-mail address, but when I clicked on "Sign Up", I got a mostly blank screen that said "Fatal Error". Again, the same thing happened with 3 different browsers. Help!

BobbyBickert said:Nothing about how to reset my password.

It's on the bottom of the "Quick Login" box. Under the "Login" button. When you click on Forgot your password?, you will be asked for your email address.

Hope that helps.